Last updated: [21st August 2026]
House of Tan ("we", "us", "our") respects your privacy. This policy explains what information we collect when you visit or shop at our website, how we use it, and the choices you have.
Information we collect
Information you give us. When you place an order, create an account, or contact us, we collect your name, email address, phone number, billing address, shipping address, and any notes you add to your order.
Payment information. Payments are processed by our payment gateway partner. We do not collect or store your card number, UPI ID, or banking credentials at any point.
Information collected automatically. When you browse the site we receive standard technical information including your IP address, browser type, device, pages viewed, and how you arrived at our site. This is collected through cookies and similar technologies.
How we use your information
We use your information to:
- Process and deliver your order, and send order confirmations and shipping updates
- Respond to your questions, returns and exchange requests
- Send marketing emails and messages, where you have opted in
- Improve our website, product range and customer experience
- Detect and prevent fraudulent transactions
- Meet our legal and tax obligations, including GST record-keeping
Who we share it with
We share your information only where necessary to run the business:
- Payment gateways, to process your payment securely
- Courier and logistics partners, to deliver your order
- Our e-commerce platform and hosting provider, which stores our store data
- Analytics and marketing platforms, to understand how our site is used and to reach relevant audiences
- Government or legal authorities, where we are required by law to do so
We do not sell your personal information.
Cookies
Our website uses cookies to keep items in your cart, remember your preferences, and understand how the site is used. Most browsers let you refuse or delete cookies through their settings. Some parts of the site may not work properly if you disable them.
Marketing communication
If you sign up to our mailing list or opt in at checkout, we may send you emails or messages about new drops, offers and restocks. You can unsubscribe at any time using the link in any email, or by writing to us at care.houseoftan@gmail.com.
Data retention
We keep order and transaction records for as long as required under Indian tax and accounting law. Account and marketing data is kept until you ask us to delete it.
Your rights
You may write to us at care.houseoftan@gmail.com to:
- Ask what personal information we hold about you
- Correct information that is inaccurate
- Ask us to delete your account and associated data, subject to records we are legally required to retain
- Withdraw consent for marketing communication
Security
We take reasonable measures to protect your information, including secure hosting and encrypted payment processing. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children
Our website and products are intended for adults. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The version published on this page is the one that applies.
Contact
Merchant Legal Entity Name: Houseoftan Registered address: B-71, Sector 51, Kendriya Vihar, Gautambuddha Nagar, Noida, Uttar Pradesh, 201301 Phone: 9717926888 Email: care.houseoftan@gmail.com